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Based on our Information Security Policy, our main objective is to ensure the security of your transactions. On this page you will find all the necessary information to know how we protect your accounts and transactions and how you can protect yourself against potential risks.
If your financial card or your online banking code card has been lost or stolen, if you suspect you have been the victim of deceit or fraud, or you have received an email or phone call requesting your passwords or any other kind of identification on behalf of Cajasur, please contact us immediately on the following phone number 900 247 247. Further information on fraud reporting
If you want to make a suggestion for improvement or evaluate this Security page, please send an email to info@cajasur.es
We protect you against theft, loss or unauthorized use of your debit and credit cards through various security measures. Follow our practical advice to reinforce the security of your card.
Cajasur online banking is totally secure. Follow the security tips we recommend with regard to the use of the service and the maintenance of your computer.
Banking on your mobile phone is as safe as banking on your computer. Find out the risks associated to this device and download our free app: cajasur.es/appmovil
Si eres usuario de Bizum en CajasurPay para enviar o recibir dinero, te invitamos a conocer las recomendaciones de seguridad en el uso de este servicio.
If you suspect you have been the victim of online fraud, your financial or online banking card has been lost or stolen or you have received a suspicious email, please contact us.
Cajasur se adapta a la nueva normativa europea de servicios de Pagos (PSD2) con un modelo de banca abierta y segura que te beneficia a ti.